Contact Us

MAXHUB is ready to help with unified service and support for hardware and software. Tell us what you need. 

Technical Support
Phone: (949) 270-5325
Email: support@maxhub-usa.com
Check My Warranty
Start a Service Request

Sales
sales@maxhub-usa.com

Marketing/PR
marketing@maxhub-usa.com

Resources

Brochures, Specifications, Videos & Downloads

Large Format Display

Commercial Display

Collaboration Displays

Unified Communications

Accessories

Controllers

Smart Lectern

Software

Download Center

Device Management Platform

MAXHUB Align
MAXHUB Align

Speakerphone

BM35
BM35
MAXHUB BM21 Speakerphone
BM21
MAXHUB BM20 Speakerphone
BM20
MAXHUB BM11 Speakerphone
BM11

Conference Bar

UC S10
UC S10 Pro
UC S05

Panoramic Camera

UC M40
UC M31
UC M31

Webcam

UC W21
UC W20
UC W10

PTZ Camera

UC P20
UC P10

FAQ

General Questions

– MAXHUB offers Return Material Authorization for our standard Unified Communication Products.
– Please fill in the Hot Swap Request Form if you encounter any issues when using the UC products. MAXHUB Aftersales Support Team will reach out to you shortly.

Yes. To make an appointment for onsite service, please contact us via support@maxhub.com.

Please email support@maxhub.com and we will respond by the next business day.

Webcam & Panoramic Camera

1. Unplug and replug in your device.
2. Restart your computer.
3. Replace the connection cable.
4. Uninstall/re-upgrade the camera driver.
5. Try to upgrade the firmware by OTA.
6. If the above operation does not resolve the issue, please contact us on https://support.maxhub.com/servicedesk/customer/portal/2

1. Unplug and replug in your device.
2. Restart your computer.
3. Replace the connection cable.
4. Uninstall/re-upgrade the camera driver.
5. Try to upgrade the firmware by OTA.
6. If the above operation does not resolve the issue, please contact us on https://support.maxhub.com/servicedesk/customer/portal/2

1. Unplug and replug in your device.
2. Restart your computer.
3. Replace the connection cable.
4. Uninstall/re-upgrade the camera driver.
5. Try to upgrade the firmware by OTA.
6. If the above operation does not resolve the issue, please contact us on https://support.maxhub.com/servicedesk/customer/portal/2

Warranty

 
MAXHUB’s commitment to quality and customer satisfaction is unsurpassed and so is our Customer and Technical Support Team. To learn more about the standard warranty policy, please contact MAXHUB or reach out to our channel partners.
Check my warranty period

UC Consult & Hot Swap

Sign in with your account, then you can initial a service request, check the progress, and track all your Service Request easier.
Sign in and Submit a Service Request